MobileAction has built its reputation on trust.

You rely on us to keep your most valuable personal and professional data safe. That’s why security and privacy have always been our top priorities.

From day one, we have worked closely with experts to test and evaluate our systems thoroughly.

We are thrilled to reaffirm our SOC 2 Type 2 certification, an indicator of our steadfast commitment to security and transparency for our users since May 2022.

Now, let us provide a detailed overview of what this means and how we protect your information.

What is SOC 2?

A SOC 2 Type 2 report is a detailed evaluation of a company’s internal controls, focusing on how effectively it protects customer data. Organizations using cloud service providers rely on SOC 2 reports to evaluate and mitigate risks linked to third-party technology services.

These assessments, conducted by independent auditors, cover key principles such as Security, Availability, Confidentiality, and Privacy.

SOC 2 is not legally required by any organization and provides an independent assessment of a company’s security and privacy control environment.

Why SOC 2 now

MobileAction has accompanied many apps as their mobile growth partner to enhance their visibility both organically and through paid campaigns with its intelligence, automations, and expertise.

Growth is crucial for the mobile app industry, and it must be achieved by prioritizing security and data protection, whether you’re a large enterprise or a solopreneur. Many remarkable marketers and community members built great apps, brought MobileAction into their companies, and received value from our solutions.

This SOC 2 report is for you. We want to showcase our security and privacy measures so you can easily share them and integrate MobileAction into your mobile growth journey. So, if you’ve wanted to use MobileAction at your company, now’s the ideal time for this validation.

What’s in the report?

This report verifies that MobileAction meets the highest security standards for protecting information. An independent auditor thoroughly examined and authored the report. It provides details about our:

  • Robust authentication and restricted data access—We audit employee devices and limit customer data access to only those who need it.
  • Ongoing monitoring and incident response—We continuously check compliance configurations and can rapidly address any problems.
  • Employee security training—We conduct background checks before hiring and provide security education during onboarding and beyond.

The report confirms that MobileAction takes data protection seriously and implements industry best practices. Customers can feel confident their information is secure with us.

Ongoing efforts

SOC 2 compliance is a marathon for us, not a sprint. As MobileAction evolves, it’s important we remain adaptable. As we hire more people in specialized roles, the SOC 2 process will help us establish checkpoints and ensure security guides everything.

For current customers, contact your Account Executive or Customer Success Manager to receive the full SOC 2 report. If you’re considering MobileAction for your team or company, contact sales and mention your interest.

More on our security and privacy commitment is available here. Please reach out to [email protected] with any questions. We’re always happy to provide more details about SOC 2 or anything else!